- Categories of Information Gathered and Usage of Gathered data
We collect two categories of information about our Website Users: Personally Identifiable Information and Non-Personally Identifiable Information.
Personally Identifiable Information: Personally Identifiable Information is the type of information that recognizes a particular user. When you participate in specific deeds on the Website, for example forming an account, ordering a product or service, submitting content and/or publishing content in discussion forums, participating in a survey, posting a review, asking for details about our services, applying for a job (together, “Identification Activities”), we may request you to offer specific information about yourself. It is non-compulsory for you to participate in an Identification Activity. If you choose to participate in an Identification Activity, though, we can ask you to share with us specific private details regarding yourself, such as your full name, postal address (including PIN code), email address, telephone number and date of birth. When you order products, we may also ask you to share with us your credit card number, date of expiry and verification codes or relevant details. Subject to the activity, certain details we request you to furnish are classified as compulsory and the rest is classified as optional. If you do not furnish the compulsory details for a specific activity that mandates it, you will not be allowed to participate in that activity.
Non-Personally Identifiable Information: Non-Personally Identifiable Information consists of the details that do not recognize a particular user. This category of information may incorporate details like the Uniform Resource Locator (“URL”) of the website that was visited prior to landing on our Website, the URL of the website you visit after departing from our Website, the kind of browser you are using and your Internet Protocol (“IP”) address.
We use Non-Personally Identifiable Information to troubleshoot, administer the Website, analyze trends, gather demographic information, comply with valid laws, and cooperate with law enforcement activities.
- Release of Personally Identifiable Information
We won’t divulge your Personally Identifiable Information to other entities, excluding the ones provided below: We might share your details with Approved Third Party Service Providers. We fulfill some of our services and products through third parties. These “Third Party Service Providers” perform functions on our behalf, like sending out and distributing our administrative and promotional emails. We may share your Personally Identifiable Information with such Service Providers to deliver packages, send email, offer marketing support, generate search results and links, process credit card payments, manage the Website, troubleshoot, and give customer service.
- Release of Non-Personally Identifiable Information
We may disclose or share Non-Personally Identifiable Information with Partners, Affiliates and Advertisers. We may share aggregated demographic information (which does not include any Personally Identifiable Information) with “Third Party Advertisers” or “Third Party Advertising Companies”.
We also use Third Party Service Providers to track and analyze Non-Personally Identifiable usage and volume statistical information from our Users to administer our Website and constantly improve its quality. We may also publish this information for promotional purposes or as a characteristic audience for Advertisers. Request you to keep in mind that this is not Personally Identifiable Information, only usual synopses of user activities. Such information is gathered on our behalf, and is possessed and leveraged by us.
- Updating Information
You will have the capability to obtain and modify the Personally Identifiable Information you submit to us. You may alter any of your Personally Identifiable Information by obtaining it through your login credentials.
We’d entreat you to swiftly update your Personally Identifiable Information if it alters.
- Data Tracking
Other Tracking Devices. We may deploy other industry standard technologies like pixel tags and web beacons to monitor your usage of our Webpages and promotions, or we may allow our Third Party Service Providers to use these devices on our behalf. Pixel tags and web beacons are tiny pictorial images positioned on specific pages on our site, or in our email communications, which enable us to establish whether, you have performed a certain action. When you enter these pages or open or click an email, pixel tags and web beacons produce a Non-Personally Identifiable notice of that action. Pixel tags enable us to gauge and enhance our comprehension of visitor traffic and conduct on our Website, as well as provide a method to gauge our promotions and performance. We may even use pixel tags and web beacons given by our Affiliates and/or Marketing Partners for the similar usage.
- Information Safety and Security
We take proper measures to safeguard the sanctity of Personally Identifiable Information. You can obtain your Personally Identifiable Information on our Website through your login credentials. We strongly advise that you refrain from disclosing your password to anyone. Besides, your Personally Identifiable Information stays in a sheltered server that just chosen staffs and workers can gain admission to.
Love Baby endeavors to guarantee the safety of your Private details and to safeguard your Private details against unapproved admission or unsanctioned modification, revelation or damage. We encode specific confidential information using Secure Socket Layer (SSL) expertise to make sure that your Personally Identifiable Information is secure as it is transferred to us.
Love Baby will implement judicious security techniques and processes as required under valid laws for the safety of your details. This is if your right to ask for damages will be restricted to the right to claim just statutory damages under Information Technology Act, 2000 and you herein relinquish and free Love Baby from any claim of damages under contract or under tort.
If you select a payment gateway to finish any transaction on the Website, your credit card information may be saved in observance with industry benchmarks/ advocated data safety standard for security of information pertaining to financial nature for instance the Payment Card Industry Data Security Standard (PCI-DSS).
We may disclose your Information to third parties under a privacy contract, which among other things stipulates that such third parties not divulging additional data except when such revelation is for the Purpose. Nonetheless, Love Baby does not bear responsibility for any violation of security or for any actions taken by any third parties that become privy to your private details. Love Baby cannot be held responsible for any damage or harm caused as a consequence of you giving out your private details to third party (including any third party websites, even if links to such third party websites are provided on the Website).
However, no data transfer over the Internet can be ensured to be absolutely safe. Consequently, we cannot assure or warrant the safety of any information that you transmit to us, so you do so at your own risk.
- Privacy Policies of Third Party Websites
- Miscellaneous Privacy Issues
Children. People below the age of 18 are prohibited from the usage of this website. We do not gather or store information from anybody we find as minors (below the age of 18) and no element of the Website is intended to invite or interest any person below the age of 18. If you are below 18 and would still like to order a product, you may use Love Baby solely under the supervision of a parent or guardian.
Public Areas. We may provide spaces on our Website wherein you may freely publish information about yourself, can converse with others, or can post their review of products. This information may be viewable by other consumers and companies and may appear on other websites or web searches, and thereby this communication could be read, gathered, and used by other entities.
OPT-OUT or removal of further usage of PERSONAL INFORMATION
If you do not wish to receive e-mail communications and other marketing information or content from us, or you would like us to eliminate any PII that we have gathered about you, please e-mail your request to firstname.lastname@example.org. We do not delete any data from our records once login is done by user.
Return accepted only in case where products that you received in the “Damaged or Defective or Broken” condition.
Things to consider and understand before placing a request:
Customer should deliver a courier to thelovebaby.co.in within 7 days of delivery; otherwise, we will not accept the return parcel. This means thelovebaby.co.in should get buyer return article within 7 days of delivery with online tracking details. This will help all the party to be in sync for better understanding and faster action.
If Customer Deliver the Return Courier after 7 Days, we will not accept your Product under return policy and NO refund will be given to buyer. In case of Exchange, Courier Charge will be 100/- per order under “Prepaid Return Method Only” which is paid by the buyer and to send us a screenshot on WhatsApp with your Order id. This in number format, e.g. 4xxxx or 2xxxx.
How to Return the Product?
If Customer wants to Return Product, Customer has to pay for Return courier charges by Customer him Self through any courier or Logistic partner who has online tracking portal. This will help all the party to be in sync for faster action. Please make sure you are sending the original bill and retain all original product labels of the product with the return parcel, if you do not send original bill and all product labels of the product, we will not be able to help you.
We will transfer the respected Refund Amount instantly via original mode of payment with in 1 – 5 Business Days to the Customer through digital medium like NEFT, GPAY, etc. For more details do message on whatsapp 9819123139 and feel free to connect with us from 9 am to 9 pm all day.